What is an accessorial fee?
An accessorial fee is a charge made for performing freight services beyond normal pickup and delivery such as an inside pick up or delivery, lift gate, or a guarantee. Here is a list of accessorial fees that may be utilized:
- Lift Gate
- Notify Consignee
- COD
- Tradeshow Pick Up or Delivery
- Job Site
- Limited Access
- Hazardous Material
- Inside Delivery or Pick Up
- Over Length
- Guaranteed Delivery
- Residential Pick Up or Delivery
What does FAK stand for?
“Freight of all Kind” This means that you can move any kind of freight within a determined set of classes and you will be billed at a lower class. For example: If you have an FAK break from class 85 down to class 50 then you will be billed at class 50 for freight with an actual class of 85, 70, 65 or 60.
How do I obtain the class of my freight?
The best way is to provide us with an accurate description of your freight, along with the weight and dimensions, and then we will obtain it for you.
How do I file a claim?
We will file the claim on your behalf with the carrier. Our claims specialist will walk you through the process and make sure that it is handled efficiently.
If we file a claim, when can we discard the product and packaging?
You can discard only after the claim is completely resolved. Even after filing the claim, please do not dispose of damaged freight and packaging. The carriers require that all damaged freight and packaging be available until the claim is completely resolved, which carriers have up to 120 days after the claim is filed to complete their investigation.
What is the maximum number of pallets that I can ship LTL?
This varies with each carrier. Most offer up to 12 feet of space and some offer up to 20 feet of space. Please call us if it is over 12 feet so that we can obtain the best rate with the best suited carrier.
What is the maximum cargo weight for a full truck?
Approximately 45,000 lbs on a 53′ truck
How many pallets can fit on a full truck?
Approximately 26 standard (40 x 48) on a 53′ truck and 52 standard pallets if they are double stackable.
How do I calculate the density of my shipment?
Clink on the link to utilize the caculator for the easy way or you can calculate manually by following these instructions. First, multiply together the length, width and height of the piece you are shipping (LxWxH = X). Then divide that number by 1,728 (X divided by 1,728 = cubic feet) and finally divide the weight of your shipment by the cubic feet. Example of a 500 lb pallet with dimensions of 40 x 48 x 60: Multiply 40 x 48 x 60 = 115200. 115200 divided by 1,728 = 66.66. 500 lbs divided by 66.66 = 7.5 and this is the density of your shipment.
How do I calculate the dimensional weight of my domestic shipment?
Click on the link to utilize the calculator for the easy way or you can calculate it manually by multiplying the length, width and height of your package and then dividing the total by 166. This will give you the dimensional weight of your domestic shipment. Compare it to the actual weight and whichever number is higher will be used when calculating the rate.
How do I calculate the dimensional weight of my international shipment?
Click on the link to utilize the calculator for the easy way or you can calculate it manually by multiplying the length, width and height of your package and then dividing the total by 139. This will give you the dimensional weight of your international shipment. Compare it to the actual weight and whichever number is higher will be used when calculating the rate.