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Tech Support

With Solistics, we’re reducing our shipping costs – that’s the bottom line. Several factors, like their technology platform, their attention to detail and consistent levels of customer service contribute to that outcome. But it’s always a nice surprise to see that they’re turning up the good rates, too.”

Tim McQuaid, President, Fan Asylum

Technology is great but at times it can be very frustrating.  If you are having difficulty with any aspect of our website or the online freight management software then please give us a call immediately at 800-843-6089. 

We have listed a few of the common problems below along with a potential solution.  There may be other factors involved so please call us if your problem is not resolved!

  • Forgot your password?  Give us a call at 800-843-6089 and we will reset it for you.
  • Unable to print the BOL?  You must disable the pop-up blocker for the online freight management website in order for it to function properly.
  • None of the carriers and rates display on the rating function?  Make sure the States are abbreviated such as CA for California.